collaboration terms
Last Adjusted Date: 25/02/2025
In these Collaboration Terms, the following definitions apply:
6. fees and payment
6.1. Following the completion of our Services, or as otherwise stipulated in the Service Agreement, an invoice will be issued to the Client. Clients are required to settle the invoice in full within 14 days of the invoice date.
6.2. The license for the use of any creative works, music compositions, or sound designs created as part of our Services will be activated upon full receipt of payment, unless otherwise specified in the Service Agreement.
6.3. If the payment is not received within the 14-day period:
the license activation may be delayed. RvdK B.V. reserves the right to apply late payment charges. RvdK B.V. may suspend further Services until payment is received.
6.4. For new Clients, advance payment of the agreed fee is required.
6.5. Payments can be made by bank transfer, and international Clients are encouraged to use Wise for secure, low-cost transfers. Please ensure that your payment covers all fees so the billed amount arrives in full.
6.6. If PayPal is the only available method, transaction fees will be included in the invoice.
6.7. Additional costs incurred by RvdK B.V. during the execution of the Agreement, such as travel expenses, shipping costs, or fees for external experts, will be charged to the Client only if these fall outside of the scope of the Service Agreement.
6.8. All fees are exclusive of VAT unless explicitly stated otherwise.
7.1. We exclusively use our own software for file exchange. Please send your files to the project URL provided in the Service Agreement.
7.2. Do not send links through other platforms, especially those requiring a login.
7.3. Ensure files are properly named before uploading.
7.4. Your final files will be archived on our server and can be accessed anytime within the scope of the Agreement with the download link provided.
8.1. All project-related information and materials provided by the Client are treated with the utmost confidentiality.
8.2. Our company may use Client information and materials only for the purpose of providing the agreed-upon Services.
8.3. The Client guarantees confidentiality regarding all information concerning RvdK B.V., of which the Client reasonably knows or should know the confidential nature.
8.4. This obligation shall also be imposed on all subordinates and non-subordinates who gain knowledge thereof.
8.5. This confidentiality obligation remains in force after the termination of the Agreement.
9.1. The rights to any creative works, music compositions, or sound designs created as part of our Services may be transferred to the Client upon full payment and after a license agreement is duly executed and countersigned, as specified in the Service Agreement.
9.2. Until both full payment is received and the license agreement is countersigned, all such rights remain with RvdK B.V.
9.3. RvdK B.V. retains the right to use the created works for its portfolio, promotional purposes, and case studies, unless explicitly agreed otherwise.
9.4. The Client guarantees that all materials provided to RvdK B.V. for the execution of the Agreement do not infringe upon any third-party intellectual property rights.
10.1. Project timelines are established in the Service Agreement and are subject to change due to unforeseen circumstances.
10.2. RvdK B.V. will communicate any delays to the Client promptly.
10.3. Delays caused by the Client, including but not limited to late feedback or approvals, may result in adjusted delivery dates.
10.4. If a delay caused by the Client exceeds 7 calendar days, RvdK B.V. reserves the right to renegotiate project fees and timelines.
11.1. Any additional services requested by the Client that are not covered by the initial scope of the Service Agreement must be agreed upon in writing by both parties.
11.2. The fees for such additional services will be negotiated and confirmed in the written agreement prior to commencement of the additional work.
11.3. RvdK B.V. is not obligated to perform additional services until written agreement on scope, timeline, and fees has been reached.
12.1. Clients are typically allowed a specific number of revisions as defined in the Service Agreement.
12.2. Timely feedback and approval are expected from the Client to ensure project progress.
12.3. Additional revision rounds beyond those specified in the Service Agreement will be subject to additional fees.
12.4. If no feedback is received within 14 days of delivery, the delivered work will be deemed approved.
13.1. In no event shall RvdK B.V. or its involved third parties be liable for any consequential, indirect, special, or incidental damages, including but not limited to loss of profits, business interruption, or reputational harm, arising out of or in connection with the performance of this Agreement, whether or not such damages were foreseeable.
13.2. RvdK B.V. is not liable for any damages or losses incurred by the Client due to the use of music or audio created or recommended by our Services.
13.3. The total liability of RvdK B.V. under the Agreement is limited to the amount invoiced to the Client for the Services that gave rise to the liability.
13.4. The Client indemnifies RvdK B.V. against all claims from third parties, including but not limited to claims related to intellectual property rights, arising from the use of materials provided by the Client.
13.5. Any claim for liability must be brought within 12 months after the Client became aware or should reasonably have become aware of the circumstances giving rise to the claim.
14.1. Both parties have the right to terminate the Agreement with written notice if the terms and conditions outlined in the Service Agreement are not met.
14.2. Termination does not affect the Client's obligation to pay for Services rendered up to the date of termination.
14.3. RvdK B.V. may terminate the Agreement with immediate effect if:
The Client is declared bankrupt or granted suspension of payment. The Client fails to fulfill payment obligations. The Client breaches any material obligation under the Agreement and fails to remedy such breach within 14 days after receiving written notice.
14.4. Upon termination, all licenses granted to the Client shall cease immediately unless full payment has been received for completed work.
15.1. RvdK B.V. shall not be liable for any failure to perform its obligations under this Agreement if such failure is due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, pandemics, or other circumstances constituting force majeure.
15.2. In case of force majeure, RvdK B.V. will notify the Client as soon as reasonably possible and will use reasonable efforts to resume performance.
15.3. If the force majeure event continues for more than 60 days, either party may terminate the Agreement with written notice.
16.1. If parties find themselves in disagreement, they commit to dedicating their efforts towards bringing themselves back into agreement as quickly as possible by communicating honestly, openly, in good faith, and with a commitment to a sense of fairness for all involved.
16.2. If parties are unable to resolve a disagreement among themselves, their next option is to convene a mediation or collaborative law process.
16.3. These Collaboration Terms are governed by the laws of the Netherlands, and any disputes will be resolved in accordance with these laws.
16.4. In the event that a dispute regarding this Agreement still exists after the execution of 16.2 and 16.3 of this article, it shall be brought before the competent court in Amsterdam.
17.1. The parties acknowledge and agree that electronic communications, including but not limited to email, constitute valid and binding means of communication.
17.2. Electronic signatures and agreements reached via email shall be deemed legally binding.
17.3. The Client is responsible for providing accurate and up-to-date contact information for electronic communications.
18.1. If any provision of these Collaboration Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18.2. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the original intention of the parties.
19.1. RvdK B.V. reserves the right to modify these Collaboration Terms.
19.2. Any changes will be communicated to the Client in writing at least 30 days before the changes take effect.
19.3. If the Client does not agree with the changes, they have the right to terminate the Agreement before the changes take effect.
20.1. The Service Agreement, including these Collaboration Terms, constitutes the entire agreement between the Client and RvdK B.V.
20.2. Any previous agreements, representations, or understandings are superseded by the Service Agreement and these terms and conditions.
21.1. These Collaboration Terms, all agreements to which these Collaboration Terms apply, and any disputes arising therefrom, are exclusively governed by Dutch law.
21.2. All disputes arising from these Collaboration Terms and all agreements to which these Collaboration Terms apply will be submitted exclusively to the court in Amsterdam, without prejudice to the RvdK B.V.'s right to submit disputes to the competent court according to the law.
22. complaint handling
22.1. Should the Client have any complaints about our Services, we kindly request that these be communicated in writing via email to as soon as possible, but no later than 30 days after the occurrence of the issue.
22.2. All complaints will be acknowledged within 7 business days and substantively addressed within 14 business days of receipt.
22.3. RvdK B.V. aims to resolve complaints through mutual consultation with the Client. If necessary, a personal meeting (online or offline) will be arranged to reach a resolution.
22.4. In the event that parties cannot reach a mutual resolution, the dispute shall be handled in accordance with Section 16 (dispute resolution) of these Collaboration Terms.
22.5. All complaints are treated confidentially and registered for a period of 2 years to facilitate the continuous improvement of our Services.
contact information:
RvdK B.V.
[contact]
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